Elderly get protection from bullying rogues and unscrupulous doorstep salesmen Rogue traders who bully and scam vulnerable elderly people into paying for goods and services face a fresh crackdown today. Under new rules, victims will have 90 days to cancel the purchase and get a full refund.
Consumer reclaim secure refund of £4,920 from customers credit card provider After customer paid deposit for mis-sold solar system on his credit card. HSBC agreed to refund the customer £4,920 after consumer reclaim supplied expert evidence. Consumer Reclaim demonstrated that it was not possible for the solar system to provide the savings promised to the customer.
Unlicensed door knockers knocking for claims all over the country are in breach of regulation Unscrupulous door knockers making promises about guaranteed compensation within very short periods of time. They are in direct breach of claims regulation and are acting unlawfully. Consumer reclaim urges customers to shut the door on the cowboys and to call…
A customer purchased roof and wall treatment from Aquashield They arranged finance for the customer through hitachi capital finance. The customer purchased the roof and wall treatment for the purpose of preventing heat loss. A supposed benefit of the aquashield product. Expert evidence supplied by consumer reclaim clearly demonstrated that the product did not prevent…
Customer purchases a smart energy thermal solar hot water heating system Paying the deposit via a Santander Credit Card. The customer purchased the solar water heating system for the financial returns advertised by the solar company. This included a payback period of 10 years. Consumer reclaim made a claim on behalf of the customer against…
Customer purchases Aquashield roof paint treatment. The customer paid a deposit for the Aquashield roof paint treatment on his Citibank credit card. Consumer Reclaim were able to pursue a claim; a refund from the customer’s credit card provider as the product was not fit for purpose.
Director of restore a roof admits to four offences. Following an investigation by North Tyneside Council’s Trading Standards team. Restore A Roof sold a roof coating treatment costing thousands to property owners across the North East, claiming it would extend the life of the roof and save money. This was all false as it was…
Customer claims against Solar Direct After M&S Bank reject customer’s claim for refund Consumer Reclaim refer the claim to the Financial Ombudsman Service. Customer purchased a solar system from solar direct who promised totally unachievable energy savings from its solar system. As the company had ceased trading Consumer Reclaim put the claim to the customer’s…
HFC initially refused to uphold the customers claim The claim was for a mis-sold solar system. Consumer Reclaim referred the claim to the Financial Ombudsman Service HFC refunded the Solar Direct UK customer £4,800. Solar Direct UK promoted the solar system as being able to pay for itself within 8-12 years. Consumer Reclaim supplied expert…
Consumer Reclaim secure refund of £6,476.22 After submitting expert evidence demonstrating mis-selling practices of solar home energy. Regarding gross exaggerations about the potential energy savings achievable from the solar system. Barclays partner finance agreed to refund the customer £6,476,22 after solar home energy ceased trading, as customer financed the purchase through barclays partner finance.