GE Money home lending used to finance customer’s Solar Home Energy System The customer purchased a Solar Home Energy thermal hot water heating system financing the purchase through GE Money home lending. The customer received a letter from GE Money home lending saying “congratulations on choosing Solar Home Energy ltd to install your home improvement…
Customer purchases SAS Fire and security system paying a deposit on his Barclaycard. The alarm system was supplied free. But the customer was charged £5,613.05 for 10 years of monitoring on a supposedly free alarm system. SAS Fire & Security system ceased trading the following year leaving the customer with an alarm system with no…
Solar Home Energy arranged finance for customer at 20.94% apr through GE Money home lending. Consumer Reclaim pursued a claim against GE Money home lending. On the basis that the system was mis-sold to the customer as a result of grossly exaggerated energy savings. Promotional material by Solar Home Energy stated that the system could…
Consumer Reclaim pursued a claim against customer’s credit card provider The MBNA customer had paid the deposit for his solar system on his credit card. MBNA offered a 50% refund to the customer of £2,639.00 but rejected the offer on advice from consumer reclaim. After legal proceedings, the claim was settled for £5,484.50.
Consumer Reclaim secure £4,121.60 refund on behalf of Solar Home Energy customer. As a result of Solar Home Energy customer paying deposit for mis-sold solar system on his credit card Consumer Reclaim were able to demonstrate the mis-selling to Marks & Spencer money who agreed to refund £4,121.60.
Claim issued in the county court against GE Money Home Lending Financed Solar Home Energy customer’s purchase results in GE Money refunding customer £4,845.79.
Consumer Reclaim secure refund of £5,832.30 On behalf of client who paid the deposit for his SAS Fire & Security alarm system on his Credit Card.
Mis-sold aquashield customer receives full refund from his credit card provider, Capital One. As the customer paid the deposit for the mis-sold aquashield roof paint treatment on his credit card, consumer reclaim put the claim to capital one. He asked Consumer Reclaim to prove he was right. Capital one upheld the claim refunding the customer…
Consumer Reclaim successful in challenging client’s credit card provider The full refund of £5,900 amounts to the cost of the alarm system. After customer paid deposit for alarm on his credit card.
Hitachi Capital Finance jointly liable for mis-selling Aquashield roof coating under Section 75 of the Consumer Credit Act They continue to make what Consumer Reclaim regards as totally inadequate offers to customers. For considerably less than customers paid for the mis-sold roof treatment. Hitachi Capital Finance described themselves as the “retail partner of Aquashield”. The…